Sleep Satisfaction Guarantee:
Reselect Policy

We want you to have the best night’s sleep possible, and comparing the top brands side-by-side is the first step towards making that happen.

However, sometimes a mattress just doesn’t work out. For that reason we offer our Sleep Satisfaction Guarantee on all sleep sets purchased at The Ultimate Mattress Store. Because it takes a little time for your new mattress to feel 'just right,' we suggest that you sleep on your new mattress for at least 21 nights before considering re-selecting. If, after 21 nights, you have not reached your desired level of comfort, you may perform a one-time reelection of your mattress purchase.

Reselect Policy Details:

  1. A minimum mattress set purchase of $499 or more is required to qualify.
  2. One-Time Reselection Only.
  3. Excludes special orders, floor samples, "as-is" items, and adjustable bases.
  4. Newly selected sleep set must be of equal or greater value.
  5. Sleep set MUST be damage free, unsoiled and stain free. We recommend a mattress pad.
  6. Refunds are not available after receipt (delivery or pickup) of sleep set.
  7. An additional delivery fee will be charged for exchanges.

We make every effort to assist shoppers to find their perfect nights sleep. If you believe we have not measured up to your expectation, don't hesitate to contact us.